Kidsciuch
ul. Chełmińska 1
86-070 Dąbrowa Chełmińska
Link to quick returns Returns of purchases
RIGHT OF WITHDRAWAL FROM THE CONTRACT
1. The right to withdraw from a contract concluded at a distance does not apply to contracts in which the subject of the provision is a non-prefabricated Product, manufactured according to the consumer's specification or intended to meet their individual needs.
2. Except for the situation indicated in point 8.1, a consumer who has concluded a contract at a distance may withdraw from it within 14 calendar days without giving a reason and without incurring costs, except for the costs specified in point 8.8 of the Regulations. To meet the deadline, it is sufficient to send a statement before its expiry. The statement of withdrawal from the contract may be submitted, for example:
in writing to the following address: Kidsciuch ul. Chełmińska 1, 86-070 Dąbrowa Chełmińska;
in electronic form via e-mail to the address: biuro@kidsciuch.pl
3. A sample withdrawal form template is included in Annex No. 2 to the Consumer Rights Act and is additionally available in point 11 of the Regulations and on the Online Store website in the tab regarding withdrawal from the contract. The consumer may use the sample form, but this is not obligatory.
4. The period for withdrawal from the contract begins:
for a contract in the performance of which the Seller issues the Product, being obliged to transfer its ownership (e.g. Sales Agreement) - from the moment the consumer or a third party indicated by him other than the carrier takes possession of the Product, and in the case of a contract that: (1) covers many Products that are delivered separately, in batches or in parts - from the moment the last Product, batch or part is taken into possession or (2) consists in regular delivery of Products for a specified period - from the moment the first Product is taken into possession;
for other contracts - from the date of conclusion of the contract.
5. In the event of withdrawal from a distance contract, the contract is deemed not to have been concluded.
6. The Seller is obliged to immediately, no later than within 14 calendar days from the date of receipt of the consumer's declaration of withdrawal from the contract, return to the consumer all payments made by him, including the costs of delivery of the Product (with the exception of additional costs resulting from the consumer's choice of a delivery method other than the cheapest standard delivery method available in the Online Store). The Seller shall return the payment using the same payment method that the consumer used, unless the consumer has expressly agreed to another method of return that does not involve any costs for him. In the case of payment made using a payment card, the funds will be returned to the bank account assigned to the payment card used to make the payment. If the Seller has not offered to collect the Product from the consumer himself, he may withhold the return of payments received from the consumer until he receives the Product back or the consumer provides proof of its return, depending on which event occurs first.
7. The consumer is obliged to immediately, no later than within 14 calendar days from the date on which he withdrew from the contract, return the Product to the Seller or hand it over to a person authorized by the Seller to collect it, unless the Seller has offered to collect the Product himself. To meet the deadline, it is sufficient to return the Product before its expiry. The consumer may return the Product to the following address: ul. Chełmińska 1, 86-070 Dąbrowa Chełmińska.
8. The consumer is liable for the decrease in the value of the Product resulting from its use in a way that goes beyond what is necessary to determine the nature, characteristics and functioning of the Product.
1.9. Possible costs related to the consumer's withdrawal from the contract, which the consumer is obliged to bear:
If the consumer has chosen a method of delivery of the Product other than the cheapest standard method of delivery available in the Online Store, the Seller is not obliged to reimburse the consumer for the additional costs incurred by him.
The consumer bears the direct costs of returning the Product. https://prawakonsumenta.uokik.gov.pl/prawo-odstapienia-od-umowy/koszty/
In the case of a Product that is a service, the performance of which - at the express request of the consumer - began before the expiry of the period for withdrawal from the contract, the consumer who exercises the right to withdraw from the contract after submitting such a request is obliged to pay for the services provided until the time of withdrawal from the contract. The amount of payment is calculated in proportion to the scope of the service provided, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount is the market value of the service provided.
10. The right to withdraw from a contract concluded at a distance does not apply to the consumer in relation to contracts:
(1) for the provision of services, if the Seller has fully performed the service with the express consent of the consumer, who was informed before the commencement of the provision that after the Seller has provided the service, the consumer will lose the right to withdraw from the contract; (2) in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline for withdrawal from the contract expires; (3) in which the subject of the provision is a non-prefabricated Product, manufactured according to the consumer's specifications or intended to meet their individual needs; (4) in which the subject of the provision is a Product that spoils quickly or has a short shelf life; (5) in which the subject of the provision is a Product delivered in a sealed package that cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery; (6) in which the subject of the provision are Products that, due to their nature, are inseparably connected with other items after delivery; (7) where the subject of the provision are alcoholic beverages, the price of which was agreed upon at the conclusion of the Sales Agreement, and the delivery of which can only take place after 30 days and the value of which depends on market fluctuations beyond the Seller's control; (8) where the consumer has expressly requested the Seller to come to him for urgent repair or maintenance; if the Seller additionally provides services other than those requested by the consumer, or supplies Products other than spare parts necessary for repair or maintenance, the consumer has the right to withdraw from the contract in relation to additional services or Products; (9) where the subject of the provision are audio or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery; (10) for the delivery of newspapers, periodicals or magazines, with the exception of a subscription agreement; (11) concluded by way of a public auction; (12) for the provision of accommodation services other than for residential purposes, transport of goods, car rental, catering, services related to leisure, entertainment, sporting or cultural events, if the contract specifies the day or period of service provision; (13) for the provision of digital content that is not recorded on a tangible medium, if the provision of the service began with the express consent of the consumer before the expiry of the period for withdrawal from the contract and after the Seller informed him of the loss of the right to withdraw from the contract.