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Kidsciuch
Chełmińska 1
86-070 Dabrowa Chełmińska



RIGHT OF WITHDRAWAL

1.      The right to withdraw from a distance contract is not granted in the case of contracts in which the subject of the service is a non-prefabricated Product, manufactured according to the consumer's specifications or serving to satisfy his individual needs.

2.      Except for the situation indicated in point 8.1, the consumer who has concluded a distance contract may withdraw from it within 14 calendar days without giving a reason and without incurring costs, except for the costs specified in point 8.8 of the Regulations. To meet the deadline, it is enough to send a statement before its expiry. A declaration of withdrawal from the contract may be submitted, for example:

  • in writing to the following address: Kidsciuch Chełmińska 1, 86-070 Dąbrowa Chełmińska;

  • in electronic form via e-mail to the following address: biuro@kidsciuch.pl

3.      An exemplary model withdrawal form is included in Annex 2 to the Act on Consumer Rights and is additionally available in point 11 of the Regulations and on the Online Store website in the tab regarding withdrawal from the contract. The consumer may use the model form, but it is not obligatory.

4.      The period for withdrawal from the contract begins:

  • for a contract under which the Seller issues the Product, being obliged to transfer its ownership (e.g. Sales Agreement) – from taking possession of the Product by the consumer or a third party indicated by him other than the carrier, and in the case of a contract that: (1) covers many Products that are delivered separately, in batches or in parts – from taking possession of the last Product, batch or part or (2) consists in regular delivery of the Products for a definite period of time – from taking possession of the first of the Products;

  • for other contracts – from the date of conclusion of the contract.

5.      In the event of withdrawal from a distance contract, the contract is deemed void.

6.      The Seller is obliged to immediately, no later than within 14 calendar days from the date of receipt of the consumer's statement of withdrawal from the contract, return to the consumer all payments made by him, including the costs of delivery of the Product (except for additional costs resulting from the delivery method chosen by the consumer other than the cheapest usual delivery method available in the Online Store). The seller shall refund the payment using the same method of payment as used by the consumer, unless the consumer has expressly agreed to a different method of refund which does not involve any costs for him. If you make a payment using a payment card, the funds will be refunded to the bank account assigned to the payment card with which the payment was made. If the Seller has not offered to collect the Product from the consumer himself, he may withhold the refund of payments received from the consumer until he receives the Product back or until the consumer provides proof of its return, whichever occurs first.

7.      The Consumer is obliged to immediately, no later than within 14 calendar days from the date on which he withdrew from the contract, return the Product to the Seller or hand it over to a person authorized by the Seller to collect it, unless the Seller offered to collect the Product himself. To meet the deadline, it is sufficient to send the Product back before its expiry. The Consumer may return the Product to the following address: Chełmińska 1, 86-070 Dąbrowa Chełmińska. 

8.      The Consumer is responsible for reducing the value of the Product as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product.

1.9.      Possible costs related to the consumer's withdrawal from the contract, which the consumer is obliged to bear:

  • If the consumer has chosen a method of delivery of the Product other than the cheapest usual delivery method available in the Online Store, the Seller is not obliged to refund the additional costs incurred by the consumer.

  • The Consumer bears the direct costs of returning the Product.

  • In the case of a Product constituting a service, the performance of which - at the express request of the consumer - began before the deadline to withdraw from the contract, the consumer who exercises the right to withdraw from the contract after submitting such a request is obliged to pay for the services provided until the withdrawal from the contract. The amount of payment is calculated in proportion to the scope of the service provided, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount shall be the market value of the service provided.

10.    The right to withdraw from a distance contract is not entitled to the consumer in relation to contracts:

  • (1) for the provision of services, if the Seller has fully performed the service with the express consent of the consumer, who was informed before the start of the service that after the performance of the service by the Seller he will lose the right to withdraw from the contract; (2) in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline to withdraw from the contract; (3) in which the subject of the service is a non-prefabricated Product, manufactured according to the consumer's specifications or serving to satisfy his individual needs; (4) in which the subject of the service is a Product subject to rapid deterioration or having a short shelf life; (5) in which the subject of the service is a Product delivered in a sealed package, which after opening the packaging can not be returned due to health protection or hygiene reasons, if the packaging was opened after delivery; (6) in which the subject of the service are Products which, after delivery, due to their nature, are inseparably connected with other things; (7) in which the subject of the service are alcoholic beverages, the price of which was agreed at the conclusion of the Sales Agreement, and the delivery of which may take place only after 30 days and whose value depends on fluctuations in the market over which the Seller has no control; (8) in which the consumer expressly demanded that the Seller come to him for urgent repair or maintenance; if the Seller provides additional services other than those requested by the consumer or provides Products other than spare parts necessary to perform the repair or maintenance, the right to withdraw from the contract is entitled to the consumer in relation to additional services or Products; (9) in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the packaging has been opened after delivery; (10) for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts; (11) concluded by public auction; (12) for the provision of services in the field of accommodation, other than for residential purposes, carriage of goods, car rental, catering, services related to leisure, entertainment, sports or cultural events, if the contract specifies the day or period of the service; (13) for the delivery of digital content that is not recorded on a tangible medium, if the performance of the service began with the express consent of the consumer before the deadline to withdraw from the contract and after informing him by the Seller about the loss of the right to withdraw from the contract.